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Clinic Office Manager

Sioux Falls, South Dakota
Job Type
23 Feb 2023

Do you want to make a difference in the lives of America's military service members? Are you looking for a change of pace, with reasonable and flexible hours?

If you are an experienced leader and Vocational Nurse (LVN), Certified Medical Assistant (MA), equivalent military specialist (Medic, Corpsman, or Para-rescue) or higher, we would like to talk to you!

QTC is seeking qualified candidates for a Clinic Office Manager opportunity in our Sioux Falls, SD clinic.

In this rewarding role, you will:

  • Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff
  •  Teach, train, coach and mentor your team
  • Set staff goals and expectations
  • Onboard new employees
  •  Daily approvals of employee timekeeping
  • Collaborates with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience
  • Responsible for ongoing on-site provider satisfaction through engagement and retention efforts
  • Training and implementation of all policies, procedures, goals, and objectives for assigned staff
  • Ensures strict confidentiality of all medical records, PHI and PII
  • Consistently audit clinic to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.)
  • Responsible for managing clinic budget to include medical and office supply inventory
  • Assist Regional Managers with provider scheduling
  • Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)

You must have:

  • Bachelor's degree from an accredited college in a healthcare related field or equivalent experience/combined education
  • 4-7 years of supervisory or management experience, preferably in an Occupational, General or Internal Medicine work environment
  • CPR certification required
  • Certification and experience as a Medical Assistant, LVN, LPN, EMT, Military Medic, or Hospital Corpsman
  • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Typical Day:

  • Initial training will be Mon - Fri: 8:00am - 4:30pm for 3 weeks
  • Position is located ONSITE at our Sioux Falls, SD Clinic
  • Typical shifts are Mon- Fri 7:30 AM - 4:00 PM or 8:30 AM - 5:00 PM


Pay and Benefits:

Pay Range $55,858- $68,273

The QTC Management pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .


  • 4 - 7 years: Supervisory or management experience, preferably in an Occupational, General or Internal Medicine work environment


  • High School Diploma or better
  • GED or better
  • Bachelors or better


  • Provider Relations
  • Verbal Communication
  • Written Communication
  • MS Office
  • Interpersonal
  • Forecasting
  • Computer Literacy
  • Customer Service
  • Critical Thinking
  • Conflict Management
  • Analytical


  • Team Player: Works well as a member of a group
  • Functional Expert: Considered a thought leader on a subject
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


  • Self-Starter: Inspired to perform without outside help
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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  • Job Reference: 924914630-2
  • Date Posted: 23 February 2023
  • Recruiter: QTC Management, Inc.
  • Location: Sioux Falls, South Dakota
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent